Financial Technology Service Request
Submitter's Information
First Name
Last Name
Contact Number
Employee ID
Active Directory Username (FULL email address)
Position
School/Department
Location
Please select...
Remote
In-office
Request Information
With which process do you need assistance?
Please select...
Allovue
Applicant Tracking
BusinessPlus/Employee Online
Oracle Financials
PaymentWorks
Perform
Records
SchoolSpring
SmartFind Express
Title1Crate
Training Request
Other
BusinessPlus/Employee Online
BusinessPlus/Employee Online
Please select...
Contract Management - CMUPCM
Enter Purchase requisition – POUPPR
Enter/Edit budget Transfer set – GLBUBATR
Login Assistance
Missing School/Dept Public Dashboard option
New Account Request
Payroll
Purchase Order Receiving – POUPRC
Punchout Web Shopping – POUPPP
Reports
Security Rights
Webforms
Accounts Payable (Treasurer’s Office personnel only)
Accounts Receivable
Budget/Accounting (Treasurer's Office Personnel only)
Purchasing Department (Purchasing Personnel only)
Talent Department (Talent personnel only)
Workflow
Payroll
Please select...
Employment contract
Schedule E contract
Timecard will not display
Timecard missing from list
Unable to submit timecard for approval
Timecard workflow related question
Taxes
Deductions
Direct Deposit
Hourly rate
Pay amount
Hours
Other
Contract Management – CMUPCM
Please select...
Amendment
Original
Missing approver from workflow
Unable to retrigger workflow after making a change
Change Order Number
Webforms
Please select...
Cash Advance
Cash Advance Reconciliation
Classroom Bell Coverage
Customer Request
Employee Corrections
Other
Personnel Requisition Form
Staffing Verification
Enter Purchase requisition – POUPPR
Please select...
Attachment
Error message: Blanket cannot be overspent
Error message: Org Key #### cannot be used because the date is after end date
Error message: Over working budget
Error message: PE ID may not be used in the Purchasing system
Error message: PE ID must be provided for vendor
Error message: Record has been restricted by WF model
Error message: Use of Object is not allowed in subsystem
Missing approver from workflow
Other
Unable to retrigger workflow after adding an attachment or updating FQA
Workflow Related
Workflow will not generate
Enter/Edit budget Transfer set – GLBUBAT
Please select...
Attachment
Missing approver from workflow
Other
Unable to delete budget transfer
Unable to retrigger workflow after making a change
Workflow Related
Purchase Order Receiving – POUPRC
Please select...
Error message: Unable to receive due to PO status
Over received amount or quantity
PO details missing (blank lines)
Other
Punchout Web Shopping – POUPPP
Please select...
Other – not workflow related
Attachment
Workflow Related
Reports
Please select...
AP3001: Invoice Status Inquiry
EN3102_Cin: PO Detail – Open Encumbrances
GL5015_CIN: Budget to Actual with Encumb by FQA
HR1027_Title_Cin: Consolidated StaffingAcc
Other
PO2005: Purchase order Copy
PO3001: Purchase Order Status Inquiry
Report returns no data
Request for a new report or data
Accounts Receivable
Please select...
AR Inquiry
Create/Update AR Invoice Set – ARBTARUB
Enter and Edit Cash Receipts Set – ARBTCRUB
Enter Cash Receipts Set - ARBTCRIC
Focus New Fee Needed
Focus New User Account
Other
Where's My Money?
Workflow Related
FQA
Accounts Payable (Treasurer’s Office Personnel )
Please select...
AP1250 report
AP3001 report
Approval not complete
AP workflow error
Document Capture
Enter AP Invoices – APOHININ
Other
Proof AP Invoices report – APOHINBP
Budget/Accounting (Treasurer's Office Personnel Only)
Please select...
Finance Budget Transfer Set – GLBUBAAJ
Set JE back to BE status
Workflow change request
Workflow issue
Other
Name of Missing Approver
Requisition Number
Contract Number (Begins with "C")
BT Number (BU#####)
PO Number
Invoice Number
Set or Reference Number
FQA
Fund (3 Characters)
Func (4 Characters)
Obj (7 Characters)
SCC (5 Characters)
Subj (6 Characters Pre-Filled
OPU (3 Characters)
IL (2 Characters Pre-Filled
BU (3 Characters)
Additional Information
Additional Information
Attach a File
Upload file
Do you need to attach another document(s)?
Yes
No
Upload File #2
Upload File #3
Upload File #4
Upload File #5
Contact Information